Connectivity difficulties for households trying to apply online during the initial FCC emergency broadband benefit rollout could discourage people from returning to the website to try again, some working to encourage EBB enrollment said in interviews. Users reported initial delays (see 2105130063). The FCC posted an alert May 13, the day after the program began, warning online applicants they could have had connectivity issues in applying online. The alert cited high demand. The Universal Service Administrative Co. posted the same.
Using streaming services to disseminate emergency messages mightn't be feasible, isn’t necessary and is outside FCC jurisdiction, industry trade groups and companies commented on a notice of inquiry. The “broadcast-centric” emergency alert system architecture is “not readily transferable to the varied and location-agnostic nature of internet-connected devices and streaming services,” said CTA. “At best, implementing such a requirement would be extremely cumbersome, and invoke a long list of unknown consequences related to complexity, user privacy and cost,” said NAB.
A nationwide test of the emergency alert system will be Aug.11 at 2:20 p.m. EDT, said the Federal Emergency Management Agency in a letter to the FCC posted Tuesday in docket 15-94. The test will be originated using the legacy primary entry point system rather than the internet based common alerting protocol, a format similar to the last test, in 2019. “The public should be aware that full message text and multilingual messaging will not be available due to the over the air message delivery and relay used in this system of EAS message dissemination,” FEMA said. Along with the EAS test, FEMA will issue a wireless emergency alert test, “targeting only cell phones where the user has opted-in to receive WEA test messages.” The back-up date is Aug. 25.
Commenters in docket 15-94 on FCC-proposed changes to wireless emergency alerts, state emergency communications committees (SECCs) and false alert reporting rules largely supported the plans. Some raised concerns about alert fatigue, confidentiality and how future “presidential” alerts should be designated to avoid public backlash. Proposed rule changes in a unanimously approved March NPRM (see 2103170070) stem from the 2021 National Defense Authorization Act, which gives the FCC until June 30 to implement new rules.
The FCC unanimously approved two Public Safety Bureau items on outage reporting and the emergency alert system Wednesday, as expected (see 2103120057). Though the final versions haven’t been released, industry officials told us they don’t expect either the NPRM on wireless emergency alerts (WEAs) and state emergency alert plans nor the order on outage reporting to have undergone significant changes from their drafts. The FCC “needs to fundamentally refresh its playbook for disaster preparedness and resiliency,” said acting Chairwoman Jessica Rosenworcel at Wednesday’s meeting of commissioners.
FM broadcasters offering geotargeted content have every incentive to reduce self-interference and are required by the FCC to do so, said GeoBroadcast Solutions in replies posted Friday in docket 20-401. REC Networks replied earlier (see 2103100057). GBS, the primary proponent of such proposed changes to booster rules, resisted arguments this would lead to radio advertising “redlining.” All other media can geotarget ads, and those were an ATSC 3.0 selling point, GBS said. “Yet there was no mention of redlining in the hundreds and hundreds of pages of comments filed in that proceeding by the broadcast industry and its trade association.” The Multicultural Media, Telecom and Internet Council and the National Association of Black Owned Broadcasters called for a pilot program to test the technology in three markets. They "recommend that the pilot be designed to address all of the questions raised in the comment round of this proceeding, including the impact of the technology on local advertising markets." The FCC simply can't "ignore the concerns of the radio industry,” said the New York State Broadcasters Association, opposing the rule change. “Objectionable interference is certain under the Geo proposal,” said broadcast engineer Alan Kirschner of Nashville. Ad agency Media Negotiator, Urban One DJ and restaurant owner Sam Sylks and Roberts Broadcasting supported the option to geotarget as helpful to radio and local businesses. GBS said it has “no plans” for such targeting of emergency alert system messages, though the company and proponents of the tech have touted targeted alerts (see 2006040024).
An NPRM on emergency alerting and an order on sharing outage report information with state and local agencies are expected to be approved with few changes at the FCC commissioners' meeting Wednesday, likely unanimously, according to industry officials.
In an apparent win for carriers, acting FCC Chairwoman Jessica Rosenworcel is proposing a standard auction for the 3.45-3.55 GHz band, offering the big license sizes favored by national providers. The auction would start Oct. 5 and use an ascending clock format. The FCC also released its open radio access network notice of inquiry and public safety items for the March 17 commissioners’ meeting.
A tough 2020 for emergency call takers shows the need for more federal funding, said three local call center heads on an NG-911 Institute webinar Tuesday. Current funding is “grossly inadequate” to build facilities with sufficient technology, security and interoperability, said Orleans Parish Communication District Executive Director Tyrell Morris. “I don’t know of a single federal resource that is available today for construction of a 911 center to really meet these needs.” There are grants for technology improvements, "not the true brick and mortar we need.” New Orleans faced a disastrous spike in COVID-19 cases last year after Mardi Gras was a super-spreader event, he said. Unable to telework when the coronavirus first hit, 911 call takers were left “more vulnerable than the average person going to work,” said Renee Gordon, Alexandria, Virginia, Department of Emergency Communications director. As the virus continued to spread, Alexandria learned how to tweak existing equipment to allow remote working (see 2006120038), but many smaller centers couldn’t do that, she said. Teleworking would have helped during the 2017 shooting at a congressional baseball game in Alexandria, she said. “We had an influx of calls,” and it would have helped to allow workers not on shift to immediately take calls at home, she said. More rural network infrastructure funding would improve emergency response in Larimer County, Colorado, said Larimer Emergency Telephone Authority CEO Kimberly Culp. During summer wildfires last year, landline emergency alerts had a 60% failure rate, she said: It wasn’t due to the carrier or the alert system, but because many rural areas lack broadband and cell towers.
FCC acting Chairwoman Jessica Rosenworcel said 5G issues will be a focus at the March 17 commissioners’ meeting, circulating a draft order to start an auction of the 3.45-3.55 GHz band in early October (see 2102230046). She plans a notice of inquiry opening a “formal discussion” on open radio access networks, the FCC said Tuesday. Rosenworcel announced Monday commissioners will vote on rules for the $3.2 billion emergency broadband benefit program (see 2102220065).