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CBP to Address ACE User Concerns as Survey Shows Satisfaction Decline
December 22, 2014 |Customs

The calendar year 2013 satisfaction rates among Automated Commercial Environment (ACE) users fell to 39 percent, from 56 percent the previous year, said CBP (here). The agency "identified areas of concern and has developed a plan to address these issues." For example, CBP plans to improve ACE reports through the addition of " dashboards, workspace models, new reports, legacy reports redesign, migration to an Enterprise Data Warehouse, a common home page, a resource library, new training products, and an updated data dictionary," it said. CBP said it will also improve its training offerings and ease of use, it said. As part of the improvement efforts, the agency will consider adding the ability for single entry of broker information and antidumping and countervailing duty enhancements, it said.

Topics:Automated Commercial Environment (ACE)
FAS Proposes Changes to Dairy Import License Program
December 22, 2014 |Top News

The Foreign Agricultural Service is proposing changes to its Dairy Tariff-Rate Import Quota Licensing Program, including a move to electronic submission and reporting process and an extension to a safe harbor for under-utilized historic licenses (here). The proposed rule would also change payment requirements and timelines for license applications. Comments on the proposed rule are due Feb. 23.

CBP Seeking Executive Directors in Office of International Trade
December 18, 2014 |Customs

CBP is accepting applications for senior roles in the Office of International Trade, the agency said in a CSMS message (here). Specifically, the agency is looking for executive directors for the Automated Commercial Environment Business Office and Regulations and Rulings, it said. Those positions are now filled with acting officials after Brenda Smith, now assistant commissioner, Office of International Trade and Sandra Bell, now deputy assistant commissioner, were promoted (see 14100714). Debbie Augustin is the acting head of the ACE Business Office and Glen Vereb is the acting leader of Regulations and Rulings (see 14100714).

Topics:Automated Commercial Environment (ACE)
CBP Posts Schedule for Planned PGA Pilots
December 18, 2014 |Customs

CBP has plans to start at least six more Participating Government Agency pilot programs in 2015 to test interoperability with the Automated Commercial Environment, according to an agency schedule for the pilots (here). Previously announced pilots set to begin in 2015 are an Environmental Protection Agency test for Notices of Arrival for pesticides and National Highway Traffic Safety Administration declaration, it said. The other pilot programs set for 2015 are:

Topics:Lacey Act, Animal and Plant Health Inspection Service (APHIS)
CBP Says eBond Switch May Delay Continuous Bond Processing
December 11, 2014 |Customs

The coming addition of the Automated Commercial Environment eBond system may delay the processing of some continuous bond requests, said CBP in a CSMS message. New continuous bond requests after Dec. 29 may not be processed until Jan. 5, it said. Due to the system changeover to eBond, CBP will be unable to process any new continuous bonds on Jan. 2, it said. "The Bond Team will attempt to process all continuous bonds submitted prior" to Jan. 2, but if it can't, they will be input on Jan. 5 or later, the agency said. The eBond system will go in place on Jan. 3 (see 1411260026).