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CBP Looking Into Electronic CHB License Exam Issues, NCBFAA Says
November 8, 2017 by Tim Warren|Customs

CBP will look into reports of problems with the Oct. 25 electronic customs broker licensing exam, the National Customs Brokers & Forwarders Association of America said in a Nov. 6 email to members. The agency told the NCBFAA it plans to investigate in response to a slew of complaints about the test. That exam marked the first time the test was administered electronically (see 1709130030). "While we are confident that CBP will thoroughly investigate this matter and identify the root cause of the systems issue, the NCBFAA is working with CBP to identify and implement appropriate remedial actions on an expedited basis," the NCBFAA said.