The FCC’s Disability Advisory Committee met for the last time Friday under its current charter, approving reports from its three working groups (WGs), none of which was immediately available. The next DAC is slated for December, FCC officials said. A report from the WG on Best Practices for Quality Telecom Relay Service for Individuals with Multiple Disabilities emphasized that “functional equivalence does not mean the same thing to two people,” said co-Chair Cristina Duarte, InnoCaption director-regulatory affairs. “It is highly unique and what one person needs for accessibility in telecommunications is not necessarily what another person needs.” The report underlined the importance of offering flexible features, which can work with other app-based solutions. It also noted the need for education and outreach about services that are available and the importance of security, Duarte added. Another report, from the WG on the Use of AI to Caption Live Video Programming, examines the state of automatic speech recognition (ASR) and potential use of evolving technologies, said co-Chair Shadi Abou-Zahra, Amazon principal accessibility standards and policy manager. It considers cloud-based and on-premises ASR, examining “the pros and cons” of ASR based on the principles of accuracy, synchronicity, program completeness and placement, he added. A third report reviews online gaming accessibility for people who are blind or have low vision. FCC Chairwoman Jessica Rosenworcel told the DAC an order that commissioners approved Thursday mandating 100% hearing-aid compatibility for phones sold in the U.S. (see 2410170030) is “a big deal” and “historic.” The HAC order “means that in the not too distant future hearing aid users will be able to consider any handset model for purchase rather than just a limited number of phones.” Rosenworcel noted she has backed the mandate for nearly 10 years. Change takes longer than the two-year term of any DAC, she said: It requires "a special level of patience and special kind of perseverance.” Technological innovation, said FCC Commissioner Anna Gomez, potentially can “close the digital divide ... implement creative spectrum solutions ... improve public safety systems and ... foster a vibrant media ecosystem.” Everyone must feel these benefits, "including the disability community.” Gomez stressed the importance of “accessibility by design” for communications products and noted the HAC order. “This is a big deal, and it’s a crucial way that the FCC acted to make communications services accessible to all.” DAC last met in May (see 2405160051).
FCC commissioners on Thursday approved an order expanding the range of accessibility features that must be included in videoconferencing platforms (see 2409040053). In addition, multiple commissioners at the open meeting said allowing non-geostationary orbit fixed satellite service downlinks in the 17.2-17.8 GHz bandwidth should be a sizable boon to U.S. competitiveness in commercial space.
Under a draft FCC order tackling robocalls and robotexts, related issues will need addressing before consumers will trust telecom networks again. The FCC released the draft Thursday, along with an order on using 17 GHz spectrum for satellite broadband and an order and a Further NPRM on accessibility in videoconferencing. Commissioners are set to consider the items at their Sept. 26 open meeting.
Sorenson and CaptionCall urged the FCC to ensure IP-captioned telephone service providers are compensated to support communications assistant-based and automatic speech recognition-based services (see 2407110029). The companies said in a meeting with an aide to Commissioner Nathan Simington that a $1.67 per minute rate with "a rate floor no lower than $1 for ASR would result in savings to the TRS Fund," according to an ex parte filing Wednesday in docket 03-123. The FCC should also "consider the costs of reaching hard-of-hearing Americans who need IP CTS but are unaware of it, and the needs of elderly consumers for support in their homes with installation of purpose-built phones," Sorenson and CaptionCall said.
CaptionCall will pay a nearly $35 million fine and implement a compliance plan following an FCC Enforcement Bureau investigation about data privacy for consumers with disabilities, according to a consent decree Tuesday. The bureau found that the company unlawfully retained call content beyond the duration of a call and submitted inaccurate information to the Telecom Relay Service Fund administrator. The investigation found that CaptionCall retained some call content of TRS users for three years before the issue was discovered. TRS providers must "take additional precautions given their unique access to the content of their customers' calls," Chairwoman Jessica Rosenworcel said.
Idaho’s telecom relay services surcharge will increase 2 cents, to 7 cents per line, the Idaho Public Utilities Commission said Friday. The PUC kept the current long distance rate at one-tenth of a cent per minute. “This allows the per minute rate, which appears to be contributing to the fund in a sustainable manner, to remain unchanged while taking a measured step toward sustainability by increasing the per line rate to $0.07,” the Idaho PUC said.
The FCC wants comments by May 28, replies by June 7, in docket 03-123 on Telecom Relay Services Fund compensation formulas, funding requirements and contribution factors from July 1 through June 30 that Rolka Loube Associates proposed, a Consumer and Governmental Affairs Bureau public notice Friday said.
The 6th U.S. Circuit Appeals Court granted the unopposed March 20 motion of Hamilton Relay, a telecommunications relay service (TRS) provider, to intervene in support of the Ohio Telecom Association’s petition for review challenging the FCC’s Dec. 21 order modifying and expanding the commission’s data breach notification rules on telecom carriers, VoIP providers and TRS providers (see 2403210001), said a clerk’s order Wednesday (docket 24-3133). Hamilton provides intrastate and interstate text telephone, speech-to-speech and captioned telephone services in numerous states through individual state TRS contracts, plus nationwide relay service through its internet protocol captioned telephone service, which is regulated by the FCC. Hamilton’s motion said it was entitled to intervene because it was a party of interest in the proceeding leading to the adoption of the order and because the order’s data breach notification rules changes adversely affect its interests.
The 6th U.S. Circuit Appeals Court granted the unopposed March 20 motion of Hamilton Relay, a telecommunications relay service (TRS) provider, to intervene in support of the Ohio Telecom Association’s petition for review challenging the FCC’s Dec. 21 order modifying and expanding the commission’s data breach notification rules on telecom carriers, VoIP providers and TRS providers (see 2403210001), said a clerk’s order Wednesday (docket 24-3133). Hamilton provides intrastate and interstate text telephone, speech-to-speech and captioned telephone services in numerous states through individual state TRS contracts, plus nationwide relay service through its internet protocol captioned telephone service, which is regulated by the FCC. Hamilton’s motion said it was entitled to intervene because it was a party of interest in the proceeding leading to the adoption of the order and because the order’s data breach notification rules changes adversely affect its interests.
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