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FCC VRS Order Extends TRS User Database Deadline, Clarifies 'Verification Check' Meaning
March 1, 2018 |Telecom Notes

FCC staff took two video relay service actions responding to concerns about implementation of a telecom relay service user registration database (TRS-URD). "We clarify the meaning of 'verification check' for purposes of determining when [VRS] providers may seek compensation for calls placed by users whose verification process has not been completed," said the docket 10-51 order Wednesday of the Consumer and Governmental Affairs Bureau and the Office of the Managing Director. "We extend for 31 days, through March 31, 2018, the deadline for VRS providers to submit registration data for their registered users." Three of the five providers -- Convo Communications, and ZVRS jointly with Purple Communications -- filed temporary waiver petitions seeking relief from deadlines, including one Wednesday for submitting data to the TRS-URD.

Topics:Federal Communications Commission (FCC)
FCC Notes Comment Dates for 2 Groups of State TRS Certification Applications
January 29, 2018 |Telecom Notes

There are two pleading cycles on state applications for certifying telecom relay service provision, for five years starting July 26, said an FCC Consumer and Governmental Affairs Bureau public notice Friday in docket 03-123. Comments on one group of state applications are due Feb. 22, replies March 9, and comments on another are due Feb. 23, replies March 12.

Topics:Federal Communications Commission (FCC)
TRS User Registration Database Opens to VRS Providers
January 2, 2018 |Wireline

Video relay service providers may start sending data to the telecom relay service user registration database, the FCC said in a Friday public notice in dockets 10-51 and 3-123. VRS providers must submit registration information and all user eligibility self-certifications by Feb. 28, the FCC said. After that day, VRS must send the user data upon initiation of service, it said.

Pai Says FCC Is Reviewing Issues, Concerns in IDT Telecom TRS Fund Contribution Petition
November 24, 2017 |Wireline

FCC Chairman Ajit Pai told lawmakers the agency is reviewing IDT Telecom's petition for a rulemaking on expanding the contribution methodology for the Interstate Telecom Relay Service Fund to include intrastate revenue of telecom carriers and other service providers. Responding to a Sept. 8 letter from Reps. Kevin Yoder, R-Kan., and Mark Takano, D-Calif., Pai noted the FCC solicited and received public comment on the petition and met with IDT representatives. "Let me assure you that we will take into consideration the issues and concerns presented by all stakeholders as the Commission makes every effort to conclude its review of this matter as quickly and equitably as possible," he wrote in a Nov. 9 letter posted Wednesday in docket 17-18. Pai, a Kansas native, added a handwritten note to Yoder thanking him for his support and saying he looked forward to "catching up soon, whether in Kansas or in DC."

Rolka Loube Recon Petition Asks FCC to Revise VRS Skills-Based Routing Trial Date, Rates
September 25, 2017 |Wireline

Rolka Loube Associates asked the FCC to reconsider the start date and rates for video relay service trials of skills-based call routing for legal, medical and technical support. The Telecom Relay Service fund administrator noted trials were authorized March 23 (see 1703230055) and providers were required to announce by June 1 whether they would participate, but the commission didn't set new VRS rates until July 6 (see 1707060062). No providers have enrolled, "presumably because they did not yet know what the compensation rate would be," said a Rolka Loube recon petition Thursday in docket 10-51 on behalf of the Interstate TRS Advisory Council. The council "is deeply concerned that the standard compensation rates for skills-based routing of calls are insufficient to cover the VRS providers’ costs," the filing said. The council "is concerned that the trial will never launch" unless the FCC allows providers "to receive a compensable rate" for offering "more sophisticated services."

Florida PSC Gives Sprint 3-Year TRS Contract
September 8, 2017 |State Telecom

Sprint will continue to provide telecom relay service in Florida to about 3 million deaf, hard-of-hearing and speech-impaired people, under a three-year contract revealed Thursday, the Public Service Commission said in a news release. The PSC issued a request for proposal in May and got responses from Sprint and Hamilton Relay, it said. Sprint’s proposal earned a higher technical rating and the company proposed a lower per-minute price, it said. The contract includes options for four one-year extensions.