Telecom relay services providers must submit summaries of their consumer complaint logs by July 1, said an FCC Consumer and Governmental Affairs Bureau public notice Tuesday on docket 03-123.

The Regulatory Commission of Alaska reduced its telecom relay service surcharge to one penny from 9 cents. Monthly revenue collection was exceeding Sprint’s revenue requirement by more than 2.5 times, said Friday's order in docket U-20-018.

Comments are due May 25, replies June 4, on the Interstate Telecom Relay Services Fund administrator's proposed compensation formulas, funding requirements and carrier contribution factors for FY 2021-22, said an FCC Consumer and Governmental Affairs Bureau public notice Tuesday in docket 03-123. CGB also wants comment on T-Mobile's waiver request regarding IP relay service compensation (see 2103100061).

Inmate calling service providers could be required to provide telecom relay services for deaf, hard of hearing and blind incarcerated people, ICS rates will be cut for interstate and international calls, and providers will have one less year to comply with caller ID authentication requirements if all draft items are approved during the FCC's May 20 meeting (see 2104280084).

The FCC Consumer and Governmental Affairs Bureau wants comments by April 2, replies by April 9, on the General Services Administration's petition for waiver of the telecom relay services user registration requirement for IP relay service and IP captioned telephone service, a public notice said Tuesday on docket 03-123.

The FCC seeks comment by April 19, replies by May 3 in dockets including 12-38 on an NPRM to expand the contribution base for internet-based telecom relay services, says Friday's Federal Register (see 2011240019). The commission proposed including intrastate revenue of telecom and VoIP service providers.

The telecom relay service market will top an estimated $6 billion by 2027, Global Market Insights reported Thursday. GMI said North America will likely hold a major market share for TRS due to the "expansive presence of enterprises and the penetration of diverse relay services." Avaya, Bell Canada, Cisco, Relay UK BT and Sprint Relay are the major players, GMI said.

Acting FCC Chairwoman Jessica Rosenworcel told the Disability Advisory Committee Thursday that communications for people with disabilities will be a priority for her. At the reconstituted DAC's first meeting, members said problems remain, a year into the pandemic.

The Consumer and Governmental Affairs Bureau gave Hamilton Relay and Sprint partial waivers of FCC rules prohibiting early termination of telecom relay service calls, said an order in Friday's Daily Digest. The companies sought waivers due to operational changes during the pandemic in which some communications assistants had to end a call before a new assistant can replace them.

No major changes were made to the FCC's final NPRM on expanding the contribution base for internet-based telecommunications relay service, we found in our comparison to the draft. Commissioners voted to include video relay service and IP relay service during their meeting last week and said they intend to revisit funding arrangements in the future because VRS is now the second-largest TRS program (see 2011180058).