AT&T Will Pay $2.3M Fine for EBB, ACP Enrollment Violations
AT&T will pay a nearly $2.3 million fine under a settlement with the FCC for violations in the emergency broadband benefit program and affordable connectivity program. A Friday order said an Enforcement Bureau investigation found that AT&T sought and received…
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funding for improperly enrolled non-subscriber benefit qualifying persons between "at least" May 2021 and December 2023. AT&T violated rules that require in-store sales personnel to obtain a representative accountability database identification number. The bureau also found that the ISP collected funds for subscribers who had not used their service for at least 45 days. Providers can receive reimbursement for "offering the ACP benefit when the subscriber has used the service at least once every 30 days or has cured their non-usage during a subsequent 15-day cure period."