U.S. Chamber Raises SIM Swapping Concerns With Gomez Aide
U.S. Chamber of Commerce representatives met with an aide to FCC Commissioner Anna Gomez on the group’s perspective on a November Further NPRM on protecting consumers from SIM swapping and port-out fraud. The Chamber weighed in on a single issue:…
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whether to require wireless carriers to explicitly exclude resolution of SIM change and port-out fraud disputes from arbitration clauses in providers’ agreements with their customers or abrogate such clauses (see 2401180053). “We noted that the Commission lacks the authority to prohibit arbitration per the Federal Arbitration Act as well as discussed the benefits of arbitration agreements for consumers,” said a filing this week in docket 02-278. The Chamber representatives also opposed a proposal to prohibit bulk billing arrangements (see 2405080043): “We noted that bulk billing arrangements provide significant benefits to consumers, enable greater access to broadband, and that a rulemaking at this point is premature.”