Rosenworcel Defends FCC Action on Robocalls and Robotexts
FCC Chairwoman Jessica Rosenworcel defended the agency’s order and Further NPRM on robocalls and robotexts. In letters to Sens. Marsha Blackburn, R-Tenn., and Thom Tillis, R-N.C., posted Friday, she wrote that the commission "has now made it unequivocally clear" that…
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sending robocalls or robotexts to consumers will require "prior express written consent ... on a one-to-one basis.” The lawmakers were concerned about the effect of that FCC policy on comparison shopping websites. “Our record indicated that consumers can unexpectedly receive hundreds or more robocalls and robotexts from a single inquiry on comparison shopping websites,” Rosenworcel said: While some of the websites “may have used this loophole to provide consumers with the ability to quickly compare goods and services and discover new sellers, our record demonstrated that consumers are often overwhelmed with robocalls and robotexts they did not agree to receive.”