LoanDepot Allegedly Phoned Plaintiff 50 Times in Single Month to Pitch Its Services
LoanDepot makes prerecorded telemarketing calls soliciting its financial services and loan products to individuals who have previously requested not to be called and to be added to its internal do not call list, alleged plaintiff Robert Hubble’s Telephone Consumer Protection…
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Act class action Thursday (docket 1:24-cv-11173) in U.S. District Court for Eastern Michigan in Bay City. The Lake George, Michigan, resident began receiving loanDepot’s telemarketing calls in early January, soliciting him with mortgage services and loan products, said his complaint. When Hubble answered loanDepot’s calls, he was connected to live sales representatives, it said. On multiple occasions, the plaintiff explained that he wasn’t interested and didn’t need any mortgage services or loan products, it said. He would also request that loanDepot not call him again, it said. But despite his repeated requests, loanDepot continued calling him, it said. His complaint logs 50 loanDepot calls to his number between March 27 and April 24. The defendant or those calling on its behalf didn’t have written do not call policies or procedures in place at the time of the calls to Hubble and the classes, said the complaint. Alternatively, whatever written policies existed “either failed to comply with the minimum requirements under the TCPA,” or were never properly implemented, it said. LoanDepot’s TCPA violations were negligent, or they were willful and knowing, it said.