Fla. Class Action Seeks to Halt Insurance Company’s ‘Illegal’ Solicitation Calls
Great Western Insurance “engages in unsolicited marketing, harming thousands of consumers in the process,” alleged Micheal Welch’s Telephone Consumer Protection Act class action Thursday (docket 6:24-cv-00234) in U.S. District Court for Middle Florida in Orlando. The Ormond Beach, Florida, resident…
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seeks injunctive relief to halt Great Western’s “illegal conduct,” which has resulted “in the invasion of privacy, harassment, aggravation, and disruption of the daily life of thousands of individuals,” said his complaint. He also seeks statutory damages on behalf of himself and members of the class, plus “any other available legal or equitable remedies,” it said. All of Great Western’s violations “were knowing, willful, and intentional,” and it didn’t maintain procedures “reasonably adapted to avoid any such violation,” it said. Welch’s number has been listed on the national do not call registry since May 2017, yet he received multiple unwanted calls from Great Western that began June 6, promoting its final expense life insurance policies, said the complaint. Welch told the caller he wasn’t interested and demanded that the company not call him again, it said. The calls nevertheless persisted, it said. At no point in time did Welch give Great Western his express written consent to be contacted, it said. Great Western’s unsolicited calls caused Welch “actual harm, including invasion of his privacy, aggravation, annoyance, intrusion on seclusion, trespass, and conversion,” said his complaint.