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Class Action Seeks to Halt Telemarketing Calls From Mutual of Omaha and Its Vendor

Mutual of Omaha hired vendor Golden Ridge Insurance to engage in automated telemarketing calls by contacting numbers listed on the national do not call registry, in violation of the Telephone Consumer Protection Act, alleged plaintiff Debora Collins’ class action Tuesday…

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(docket 0:23-cv-62398) in U.S. District Court for Southern Florida in Fort Lauderdale. The Florida resident also alleges that Golden Ridge uses automated systems to make telemarketing calls from Florida, and that by doing so, Golden Ridge and Mutual of Omaha violated provisions of the Florida Telephone Solicitations Act, said her complaint. The recipients of Golden Ridge’s illegal calls, including Collins and her proposed class, are entitled to damages under the TCPA and FTSA, it said. Because the technology Golden Ridge used when calling on behalf of Mutual of Omaha makes calls en masse, “the appropriate vehicle for their recovery is a class action lawsuit,” it said. Collins’ number is a residential number that has been listed on the national DNC registry since 2004, but she nevertheless received at least four telemarketing calls from Golden Ridge, on behalf of Mutual of Omaha, in October, said her complaint. Collins and all members of the class “have been harmed by the acts" of Mutual of Omaha and Golden Ridge “because their privacy has been violated, they were annoyed and harassed, and, in some instances, they were charged for incoming calls,” it said. The calls occupied their phones, “rendering them unavailable for legitimate communication,” it said.