Export Compliance Daily is a Warren News publication.

Class Action Alleges Roofing Firm Hounds Consumers With Unwanted Calls

Alissa Hoheisel filed a class action Friday to stop Crown Roofing & Solar from violating the Telephone Consumer Protection Act by placing unsolicited telemarketing phone calls to consumers without their consent, including calls to consumers whose numbers are listed on…

Sign up for a free preview to unlock the rest of this article

Export Compliance Daily combines U.S. export control news, foreign border import regulation and policy developments into a single daily information service that reliably informs its trade professional readers about important current issues affecting their operations.

the national do not call registry, said her complaint (docket 2:23-cv-02563) in U.S. District Court for Kansas in Kansas City. To avoid liability for its illegal telemarketing practices, Crown Roofing & Solar, a business based in Wichita, doesn’t disclose its company name when placing unsolicited calls, said Hoheisel’s complaint. The Goddard, Kansas, resident alleges receiving multiple unwanted calls from Crown Roofing & Solar in November, though her number was listed on the national DNC registry since June 2010. When she answered one of the calls, the caller said he was with a roofing company that was in the area to provide roof repair services due to a storm that had come through, said the complaint. Hoheisel asked the caller how he got her contact information and he responded that it was “none of her business,” it said. Hoheisel never gave Crown Roofing & Solar her cellphone number or consent to be called, nor was she seeking roofing services, it said. Hoheisel heard from other people in her neighborhood that they were receiving similar calls, it said. The unauthorized calls have harmed Hoheisel “in the form of annoyance, nuisance, and invasion of privacy, and disturbed her use and enjoyment of her phone,” it said.