Rocket Mortgage Is Alleged to Have Called Plaintiff 30 Times in 10 Days
Rocket Mortgage continues to conduct a nationwide telemarketing campaign to promote its business and to generate leads for its mortgage related products and services by placing repeated, unsolicited phone calls “to persons who have told it to stop calling,” alleged…
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plaintiff Kellie Deits’ Telephone Consumer Protection Act class action Tuesday (docket 2:23-cv-02385) in U.S. District Court for Arizona in Phoenix. Rocket made “numerous” such telemarketing calls to Deits “even after she demanded that she not be contacted again in violation of federal law prohibiting such practice,” it said. Diets brought the suit seeking injunctive relief, requiring Rocket to stop placing unsolicited telemarketing calls to residential and cellphone numbers of persons who had requested that such numbers be placed on the Rocket’s internal do not call list, it said. The Phoenix resident also seeks statutory damages and recovery of court costs and attorneys’ fees, it said. One of Rocket’s strategies for marketing its mortgage products and services is to “cold call” potential customers whose numbers it acquires from third-party sources, said the complaint. Rocket began calling Diets April 23, offering her mortgage lending products and services she hadn’t requested or inquired about, it said. Before terminating the call, she demanded Rocket not contact her again, it said. “Ignoring her request not to be contacted,” Rocket phoned Diets at least 27 more times over the next 10 days, it said. Diets “will fairly and adequately protect” the interests of her class members, said the complaint. She has hired counsel “with substantial experience in prosecuting complex litigation and class actions, and especially TCPA class actions,” it said. Diets and her counsel, Trinette Kent of Kent Law Offices in Phoenix, “are committed to vigorously prosecuting this action” on behalf of the other members of the class “and have the financial resources to do so,” it said.