Debt Collection Calls From Citibank Persisted Even After Being Told to Stop
Citibank hounded plaintiff Rita Estep-Wendell with debt collection calls that persisted even after she hired an attorney to send the bank a certified letter demanding that the calls stop, alleged her Telephone Consumer Protection Act complaint Wednesday (docket 3:23-cv-00627) in…
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U.S. District Court for Southern West Virginia in Huntington. She also contends she’s entitled to remedies under the West Virginia Consumer Credit and Protection Act, said her complaint. Citibank’s TCPA violations were willful to the extent that Estep-Wendell repeatedly removed her consent to call her cell phone, and Citibank ignored her, it said. As a result of Citibank’s unlawful conduct, Estep-Wendell “has been annoyed, inconvenienced, harassed, bothered, upset, angered, harangued and otherwise was caused indignation and distress,” it said.