Complaint Alleges Charter Sold ‘Confidential Address’ Enrolled in Safe at Home Program
Amy Sue Radford seeks $1 million in punitive damages from Charter Communications for violating the 1974 Privacy Act when it gave or sold to direct marketers the “confidential address” she enrolled for herself and her children in Minnesota’s Safe at…
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Home program while subscribing to Spectrum’s phone and internet service in July 2017, alleged her complaint Thursday in U.S. District Court for Minnesota in St. Paul. The program “is designed to help people who fear for their safety maintain a confidential address,” said her pro se complaint. “Many times program participants are survivors of domestic violence, sexual assault, or stalking,” it said. Radford closed her Spectrum account in January 2021, and by March 2021, she began receiving at least two direct-marketing mailings a month addressed to “Amy Radford or current resident,” it said. In addition to the punitive damages for the “intrusion” into her “seclusion, solitude, and safety,” Radford wants the court to order Charter to remove her personally identifiable information from its database and to identify all third parties that Charter gave or sold her information to, said her complaint. A Charter spokesperson declined comment Friday.