Loan Refinancer Hounds Consumers With Telemarketing ‘Cold Calls’: Class Action
Plaintiff Dayna Rice brought suit Monday against Central Mortgage Funding to stop it from violating the Telephone Consumer Protection Act by making telemarketing calls to consumers without consent, including calls to phone numbers listed on the national do not call…
Sign up for a free preview to unlock the rest of this article
Export Compliance Daily combines U.S. export control news, foreign border import regulation and policy developments into a single daily information service that reliably informs its trade professional readers about important current issues affecting their operations.
registry and to consumers who expressly asked that the calls stop. The defendant, which offers loan refinancing services to consumers, places telemarketing “cold calls” to consumers without their consent, “including to those consumers who have recently had their credit checked by a different company,” said the Sylvania, Georgia, resident’s class action (docket 2:23-cv-12143) in U.S. District Court for Eastern Michigan in Detroit. The company even lists cold calling as a job description in its job postings, said the complaint. Central Mortgage Funding “lacks a sufficient opt-out system” to ensure that consumers who notify the company to stop calling them will be removed from its calling list, the complaint said. Rice alleges she began receiving unsolicited telemarketing calls on her cellphone as soon as her bank pulled her credit in mid-June from the defendant promoting its loans and refinancing offers, it said. She alleges Central Mortgage Funding phoned her eight times on June 19 alone between the hours of 10:34 a.m. and 4:01 p.m. When the company phoned her again on June 22, she picked up the call and demanded of the Central Mortgage Funding employee on the line that the calls immediately stop, but the calls persisted into August, said her complaint. She seeks an injunction requiring the company “to cease all unsolicited calling activity,” plus an award of money damages and costs.