Privacy Class Action Over Session Replay Software Is 'Without Merit,' Says Dynatrace
Dynatrace is "aware" of the privacy class action filed against the company Wednesday in U.S. District Court for Massachusetts in Boston (see 2307270025), "and believes it is without merit,” emailed a spokesperson Friday. Dynatrace “at this time" intends to "vigorously…
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defend itself against these allegations,” said the spokesperson. Plaintiffs Alyssa Gary and Marla Defoort allege in their class action that Dynatrace's session replay spyware “wiretaps” the electronic communications of “thousands” of website visitors, secretly observing and recording their “keystrokes, mouse clicks, data entry, and other electronic communications, in real time.” The plaintiffs allege Dynatrace software intercepted their interactions with the Ulta Beauty website in December without their consent.