Plaintiff Alleges Goldman Sachs Bank Bombarded Her With 105 Calls
Goldman Sachs Bank inundated plaintiff Angela Talburt with 105 debt collection calls after receiving two certified notices that she was represented by counsel and had revoked her consent to be contacted by an artificial or prerecorded voice, alleged her Telephone…
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Consumer Protection Act complaint Thursday (docket 5:23-cv-00932) in U.S. District Court for Northern California in San Jose. The California resident also alleges violations of California’s Rosenthal Fair Debt Collection Practices Act, which prohibits debt collectors “from engaging in abusive, deceptive, and unfair practices,” it said. Talburt’s account was for an unsecured credit card, and she was making regular monthly payments on the account for several years before she became financially unable to keep up, it said. The bank began contacting her in July to inquire about the status of the account and to collect on the payments that were no longer being made, it said. “Undeterred even after receiving two certified notices” from her lawyer, the bank continued to contact her daily, it said. The actual call volume “may be much higher” than the 105 quoted, as the bank’s unlawful behavior “caused her to experience a significant amount of anxiety and stress,” it said. Goldman Sachs Bank didn’t comment Friday.