T-Mobile Premiers Next Generation of Real-Time Texting
T-Mobile said Tuesday it’s working with Sinch on next-generation 911 real-time text technology, which is being tested at an emergency communications center in Hood County, Texas. The technology allows T-Mobile customers “to communicate with 911 through simultaneous conversational text and…
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voice -- text messages can be sent and read at the same time -- without the need for teletype technology,” said a news release: “This is particularly critical for up to 48 million Americans who are Deaf or hard of hearing, as well as those who have speech-related disabilities or are non-native English speakers. RTT also gives public safety centers the ability to make better-informed dispatch decisions during a crisis and shave crucial time off a response.”