Advocacy Groups Back Adding Broadband Labels to Monthly Bills
A coalition of consumer advocacy organizations asked the FCC to require consumer broadband labels be displayed on monthly bills (see 2209090042). Free Press, Consumer Reports, Next Century Cities and Common Cause told an aide to Chairwoman Jessica Rosenworcel the label…
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is "intended to hold ISPs accountable and help consumers avoid hidden fees that often pop up on their monthly bill," per an ex parte filing Tuesday in docket 22-2. The FCC should also require a non-digital label that's accessible to consumers buying broadband for the first time or who don't speak English, the groups said.