Kohl's Accused of Repeated Debt-Collection Calls Using a Robodialer
Kohl's “harassed” Hennepin County, Minnesota, resident Paul Michaud “by repeatedly calling his cell phone using a robodialer,” though that’s strictly prohibited by the Telephone Consumer Protection Act and Minnesota common law, alleged his complaint Thursday (docket 0:22-cv-02550) in U.S. District…
Sign up for a free preview to unlock the rest of this article
Export Compliance Daily combines U.S. export control news, foreign border import regulation and policy developments into a single daily information service that reliably informs its trade professional readers about important current issues affecting their operations.
Court in St. Paul. “Despite the protections afforded by the TCPA, industry practices remain relatively unchanged,” said his complaint. “Robodialing continues to increase dramatically year-over-year and is estimated to now comprise half of all cell phone calls in the United States.” Kohl's routinely called Michaud on his cell phone attempting to collect on an account that had gone into default, said the suit. Michaud estimates Kohl's called his phone at least 39 times after he sent the retailer a letter in November 2020, “explicitly” revoking his consent to be called. Kohl's didn’t immediately comment.