CBP Penalties Division Looking to Modernize Processes, Create New Portal, Official Says
CORONADO, Calif. -- CBP’s Fines, Penalties and Forfeitures Division is currently in the process of looking at its procedures for fines and penalties and trying to modernize them and move to a paperless environment, said FP&F Director Lisa Santana Fox during a panel discussion Oct. 7 at the Western Cargo Conference.
Sign up for a free preview to unlock the rest of this article
Export Compliance Daily combines U.S. export control news, foreign border import regulation and policy developments into a single daily information service that reliably informs its trade professional readers about important current issues affecting their operations.
FP&F is trying to “streamline” by building a platform where the trade community can find petitions online, Santana Fox said. Once a party gets a penalty notice, it could go into a portal and fill out the petition, and submit it directly so that paralegals can then review it and communicate back via the portal, she said.
Santana Fox was speaking in response to a question asked by a conference attendee on why he can pay liquidated damages on pay.gov, but still needs to send a physical copy of the receipt to the FP&F office. She said that particular situation is “ridiculous,” and said the problem could be getting the right person access to pay.gov records.
“We are looking to make things better,” Santana Fox said. “But I recognize that there are some things we’ve been doing internally for a very long time and it really is just time to change.”