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ZP Seeks VRS Waiver Extension for CAs

ZP Better Together asked the FCC to extend its waiver of commission rules for video relay services requiring that communications assistants working from home have at least three years of professional interpreting experience, in a letter posted Tuesday in docket…

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03-123. There's "little justification" for this requirement because "the past two years have demonstrated that CAs working from home have been successful" in interpreting calls, ZP said. It noted a failure to extend the current waiver, which expires on March 31, "will upset the already challenging CA and interpreter labor market" and "harm consumers who are dependent on VRS for their communication needs."