Fla. PSC Sees Decline in Landline, Lifeline Subs
Florida landlines declined 14% year over year to 1.4 million in 2020 as customers migrated to wireless and VoIP, the Public Service Commission said Monday. Residential landlines slid 13% to about 531,500 and business lines dropped 15% to about 854,700,…
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said the annual report to the legislature. Residential landlines were down 20% for Frontier Communications, 18% for Lumen and 13% for AT&T. Business lines declined 8.5% for Lumen, 17% for AT&T and 4.3% for Frontier. Lifeline subscriptions dropped 39% to 371,180, with program participation as a portion of eligibility dropping to about 17% in 2020 from 39% in 2019. The PSC attributed flagging Lifeline participation to “decline in subscribership of one major ETC.” That was Assurance Wireless, with enrollments down nearly 189,000 (46%) year over year, a PSC spokesperson said. Competition is maintaining “reasonably affordable, reliable telecommunications services,” the PSC concluded.