Wireless Device Use Up, Data Problems Down: JD Power
U.S. wireless customers spent 110 minutes daily on average on their smartphones in June, five minutes more than the January average, reported J.D. Power Thursday. “Despite the increased usage on everything from streaming audio to browsing content to gaming,” consumers…
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experienced fewer data and streaming problems, it said. There's "a combination of improvements from carriers and manufacturers and an increasing level of sophistication among consumers,” said Managing Director Ian Greenblatt. Findings were based on a January-June canvass of 32,400 U.S. wireless customers across six regions of the country.