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Rosenworcel 'Clear-Eyed' About Scope of Robocall Problem

Acting FCC Chairwoman Jessica Rosenworcel said she’s an optimist but also “clear-eyed” about the challenge in stopping robocalls. Commissioners vote next week on rule changes to accelerate the secure telephone identity revisited (Stir) and signature-based handling of asserted information using…

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tokens (Shaken) (see 2104290082). The problem of cheap, easily deployed robocall tech won’t be fixed without collaboration among the FCC, state attorneys general and other agencies, Rosenworcel told a National Association of Attorneys General 2021 virtual conference Tuesday. She called on state officials to reach out the FCC. “Collectively, we should be able to make a difference,” she said. Acting FTC Chairwoman Rebecca Kelly Slaughter said older rules -- such as the do-not-call list -- no longer prevent robocalls because the primary actors aren’t legitimate businesses. The FTC, FCC and other federal agencies have been “laggard and lacking” in enforcing their rules, said Sen. Richard Blumenthal, D-Conn., in recorded remarks. If laws aren’t enforced, they're a dead letter, he said. Following the Supreme Court invalidating the FTC’s ability to seek monetary redress for consumers (see 2105040057), the FTC will have to partner with state AGs more frequently, Slaughter said. “They have access to redress authority we no longer have.” The FTC will plead rule violations more frequently to get access to civil penalties, Slaughter said. Separately, Rosenworcel said the FCC will seek information from state and local officials as part of its broadband mapping efforts. The agency has “a lot of lawyers” spending time on making the information gathered in that mapping effort as public as possible in the face of nondisclosure agreements, she said. Rosenworcel praised the New York AG’s office for its report on fraudulent net neutrality comments filed at the FCC under her predecessor, former Chairman Ajit Pai. Government agencies should care about fake public comments and keeping lines of communication to citizens open, Rosenworcel said. See our article on the AG's report here.