Demand for Tech Repair Soaring During Pandemic, Says Asurion
Consumer tech products are taking a physical beating during COVID-19 lockdown restrictions, said Asurion, which sells a $25 monthly electronic repair and protection service called Asurion Home+. The company experienced a nearly 65% jump in repairs of broken or disabled…
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electronics during the peak of second-half 2020 lockdowns, compared with the same 2019 period, it said Tuesday. “Since the pandemic began, people have heavily relied on their home tech to connect with family and friends, shop for essentials or simply to stay entertained,” said Asurion. “This heavy use has led to a rise in tech breakdowns, including screens going black, slowing down or suddenly not working.” The incidence of broken TVs nearly doubled, while computer repairs jumped 35% and tablet repairs 40%, it said.