Verizon Recalls Mobile Hot Spots Due to Fire and Burn Hazard
Verizon recalled Ellipses Jetpack mobile hot spots imported by Franklin Wireless due to fire and burn hazards, said the Consumer Product Safety Commission Thursday. Verizon received 15 reports of devices overheating, including six reports of fire damage to bedding or…
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flooring and two reports of minor burn injuries. The hot spots were sold at Verizon stores nationwide and other stores April 2017-March for $50-$150. The recalled devices are in a dark navy plastic oval housing with Verizon printed below the display window, and the paired charger has a sticker on the wire that says: “Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.” Consumers should power the unit off and keep it away from combustibles until it can be returned to Verizon. Users who need the hot spot for internet access should plug it in and power it on to receive two automatic over-the-air software updates that enable an ID number to be viewed on screen and prevent the device from charging while powered on. When it's not in use, they should turn it off and unplug it, CPSC said. Owners can call Verizon toll-free at 855-205-2627 or go online at www.EllipsisJetpackRecall.expertinquiry.com for information on receiving a free replacement device, said CPSC.