IP CTS Providers Clash on T-Mobile Recon Petition
IP captioned telephone service providers disagreed on whether the FCC should grant T-Mobile's petition for reconsideration on behalf of Sprint on parts of a November FCC order cutting IP CTS rates, per comments posted Wednesday in docket 13-24 (see 2011190026).…
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Grant the petition because the rate cuts "adversely affected providers’ ability to provide functionally equivalent service to individuals with hearing disabilities," said Hamilton Relay: "The commission cannot ignore the fact that the decision to slash compensation rates and authorize [automatic speech recognition] has incentivized providers to either cut costs or offer lower-quality services." ClearCaptions disagreed: ASR is "more accurate, more consistent, and faster than what is generally available in the IP CTS industry today." If the commission isn't going to continue granting conditional approval for IP CTS providers to use ASR, "should reconsider the rate cuts that were based in part on providers’ ability to use ASR to achieve cost efficiencies" (see 2012110020), the company asked. Deny the petition because "Sprint continues to press the commission to adopt a tiered rate methodology that would increase compensation to Sprint," said CaptionCall: The petition "offers no new evidence."