Outreach, Education Key to Emergency Broadband Fund, Rosenworcel Told
Keep consumers "front of mind" as the FCC prepares to roll out its emergency broadband connectivity fund, Common Cause, the National Consumer Law Center, Leadership Conference on Civil and Human Rights and United Church of Christ told acting Chairwoman Jessica…
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Rosenworcel, per a filing posted Friday in docket 20-445. The groups raised the importance of outreach and education about the fund and what happens when the program ends (see 2101070052). They want "price transparency requirements" for providers that opt in so eligible households know the total cost if they enroll. And "ensuring portability of the benefit to allow consumers to shop with their feet is another important program design feature." Pay special attention to non-English-speaking consumers and individuals with disabilities, the groups said.