FCC Queries Carriers on TTY-to-RTT Transition Waivers
The FCC Consumer and Governmental Affairs Bureau sent letters to seven wireless carriers Monday asking about their request to waive the June 30 deadline to offer real-time text (RTT) instead of traditional text technology (TTY). Commissioners approved an order on…
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a common standard for the transition in December 2016 (see 1612150048). The Competitive Carriers Association in June sought additional time on behalf of six of the companies (see 2006170039). The letters to Appalachian Wireless, Viaero Wireless, Inland Cellular, Southern Linc, GCI, Nex-Tech Wireless and Cellcom were posted Tuesday in docket 16-145. “Have any customers contacted the Company, complained to the Company, or both, regarding their ability to use a TTY with the Company’s service since it began offering IP-based voice calling services, and if so, when did each of these customers contact the Company and how did it respond?” the letters ask: “Have any customers contacted the Company, complained to the Company, or both, regarding the availability of RTT since it began offering IP-based voice calling services, and, if so, when did each of these customers contact the Company and how did it respond?”