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Zoom Signs Privacy Agreement With New York AG, Will Update User Controls

Zoom agreed to implement enhanced data security and user controls, New York Attorney General Letitia James (D) announced Thursday (see 2004070053). The company will maintain a “comprehensive data security program,” increase video access controls for users, update its acceptable use…

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policies and provide additional abuse reporting tools. “Our lives have inexorably changed over the past two months, and while Zoom has provided an invaluable service, it unacceptably did so without critical security protections,” James said. The agreement reflects work Zoom completed during a 90-day security and privacy plan, “including making a number of our pre-existing security features on by default and also introducing new security enhancements,” a company spokesperson emailed.