Sonos Radio, Billed as Free, Could Require Subscription, Fine Print Says
Sonos, with more than 100 streaming audio services, added its own Tuesday, launching the Sonos Radio "free, ad-supported streaming radio service." Customers who download the latest software to get Sonos Radio saw in the terms of service that the free…
Sign up for a free preview to unlock the rest of this article
Export Compliance Daily combines U.S. export control news, foreign border import regulation and policy developments into a single daily information service that reliably informs its trade professional readers about important current issues affecting their operations.
service may not always be so: “The use, content or functionality of Sonos Radio may require additional payment and/or a subscription." Customers will be notified when an additional payment is required and won’t be charged for Sonos Radio “unless charges are made known to customers in advance,” terms said. The company reserved the right to permanently stop the service “without paying compensation.” The company partnered with Super Hi-Fi, an artificial intelligence company, for volume leveling, song blending and voice commentary mixing. Sonos listed among risk factors in its annual report its competitive position with much larger competitors that are also its customers, including Amazon, Apple and Google. The company didn't comment Wednesday.