CBP Replaces COVID-19 Email Address With Relief Imports Web Portal
CBP will use a new web portal instead of a dedicated email address to provide information “related to the importation of medical supplies to fight the spread of the COVID-19 virus,” CBP said in a CSMS message. The portal “provides…
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an interactive experience for the user to review pertinent information and allows for the submission of a direct inquiry to the COVID-19 Cargo Resolution Team (CCRT),” it said. “While monitoring the inbox, the CCRT has been responding to many similar questions regarding the importation of various PPE and critical medical supplies. To alleviate some of the common questions, the web portal will have basic guidance uploaded to a FAQ section and valuable information in other areas of the site.”