San Francisco-Based Parasound Shuts Down Shipments, Returns During Lockdown
Parasound won’t ship orders, receive returns or issue return authorizations until the end of the COVID-19 crisis, the company emailed Wednesday, citing the San Francisco Bay Area “shelter at home” directive for nonessential businesses. The company informed dealers and manufacturer…
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reps that the office and warehouse are closed, but company personnel are “still on the job” helping customers by phone and email, it said. Protocols are in place to handle sales orders and customer support by phone and email to prepare for a resumption in operations. The company is accepting dealer orders for future shipments and will process the backlog of orders “as quickly as possible” when shipments are possible.