Long Island-Based Car Dealership Said to Be First to Use Sales Robot
A New York dealer employed the first known sales robot at a car dealership, said Promobot, a manufacturer of autonomous service robots. At Primary Motors in Commack, New York, the Promobot robot will greet visitors, request contact information and ascertain…
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the customer's interests, said the robot maker. It can give information on available cars, pricing options and best solutions for a customer, and it can help a customer schedule a test drive. After a consultation, the robot refers visitors to a sales manager based on customer requirements, said the company, pitching the process as a way to have fewer associates handling the same number of customers. The robot communicates using artificial intelligence and can move independently while avoiding obstacles. Robot owners can add new expressions, create customized movements, emotions and applications, said Promobot, whose bots work in airports and museums, on security teams, in doctors' offices, and as building managers around the world.