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Kari's Law Implementation Includes VoIP

Telecom carriers and equipment vendors are addressing confusion over who must comply with Kari's Law rules that were to take effect Monday. The law requires multi-line telephone systems give direct access to 911 without the need to dial a prefix.…

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The MLTS must notify a representative, such as the front desk or security, once 911 is dialed. "This is a reminder to building managers and others responsible for multi-line telephone systems that they must adhere to the new requirements," FCC Chairman Ajit Pai said Friday. "There's some confusion for enterprise customers," said Tricia McConnell, Bandwidth 911 product marketing manager. "They're responsible for compliance, but they don't know what compliance means." Requirements also apply to government agencies and nonprofits using MLTS, and to cloud-based and VoIP and traditional circuit-based systems, Hogan Lovells blogged Feb. 10. MLTS operating before the compliance deadline don't need to meet the new rules unless they're modified after the compliance date. Some larger companies may consider coming into compliance sooner than required under the law because "no company wants to be outed on social media by restricting access to 911," McConnell said. There are other E-911 laws in roughly half the states, McConnell said: Bandwidth is pushing for a federal law.