Include Status of Enforcement in Report on Illegal Robocallers, CAC Asks FCC
Use consistent definitions of robocalls, being sure to differentiate between unwanted calls and illegal calls, the Consumer Advisory Committee recommended Thursday to FCC staff preparing a report on availability, adoption and effectiveness of call blocking tools. The unanimously approved Robocall…
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Report Working Group recommendations said the report should discuss the status of enforcement against illegal robocallers, acknowledge that tools are new and consumers mightn't be aware of the tools available, collect data from analytic engines, third-party app and call-blocking providers and others, and be transparent about sources of data. Commissioners adopted a declaratory ruling in June allowing carriers to block unwanted robocalls by default. The ruling required the Consumer and Governmental Affairs Bureau, working with other bureaus, to collect information from carriers on the deployment and implementation of call blocking (see 1906060056). The first report is due in June, the second June 2021. Tuesday’s CAC vote was followed by a closed session on truth in billing.