Urban Areas Have Most Wireless Problems; Verizon Leads Performance, Reports JD Power
Suburbs are the place to be for fewest wireless network problems, with urban areas experiencing the most, J.D. Power reported Thursday. Managing customer expectations for speed and reliability is important because user perceptions of speed on high-band vs. low-band frequencies…
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vary, said analyst Ian Greenblatt. Multi-tier 5G strategies can address that “if providers properly set those expectations against the reality of the real-world speeds.” Verizon ranked first with fewest problems per 100 interactions in all six regions.