FCC Consumer Bureau Updates Definition of Telecommunications Relay Service
The FCC's definition of telecommunications relay service (TRS) was updated to remove the specification that one of the parties to a TRS call must be a hearing person, to meet the standards of the Twenty-First Century Communications and Video Accessibility…
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Act of 2010, its Consumer Bureau said in an order in docket 03-123 and in Monday's Daily Digest. The change recognizes that "achieving communication between two individuals who have speech or hearing disabilities requires more than one type of relay service." Comments on an accompanying Further NPRM will be due 21 days after Federal Register publication, replies 14 days later, on a proposal to eliminate the equal access and multiple billing requirements for the TRS program, and to cease FR publication of state requests for TRS program certification, but the FCC would still publish them on its website.