Yodel Seeks TCPA Declaratory Ruling on Soundboard Calls
Yodel Technologies asked the FCC for a declaratory ruling or retroactive waiver saying calls made using soundboard technology aren’t subject to the Telephone Consumer Protection Act. Soundboard is a computer program, web application or device that catalogs and plays short…
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sound bites and audio clips. The technology requires “a live agent on each call” and “affords the capability for a high degree of interactivity between a caller and a called party,” Yodel said in docket 02-278, posted Friday: “These calls are not wholly prerecorded calls that deprive consumers of the ability to register their discontent or otherwise interact.”