CBSA Updates Instructions for Requesting Customs Rulings
The Canada Border Services Agency on Aug. 26 updated Memorandum D11-11-1 on national customs rulings. The update includes information on new procedures for processing ruling requests by email between the applicant or their agent and the CBSA. “The CBSA encourages…
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the exchange of information by email with the applicant,” starts the new section on email communication. The updated memo also includes new policies on a five-year disposal and retention period for CBSA to retain records of ruling requests. Finally, the update includes new circumstances when a ruling will not be issued and the request rejected, including when supplementary information was requested but not provided within 30 days or the request does meet the requirements listed in the memorandum.