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FTC Finalizes Settlements With 5 Companies That Allegedly Blocked Online Reviews

The FTC 5-0 approved final orders settling claims five companies violated the Consumer Review Fairness Act by including in form contracts provisions that prohibit customers from posting negative reviews online. A Waldron HVAC, National Floors Direct, LVTR, Shore to Please…

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Vacations and Staffordshire Property Management, are barred from using such provisions in the future and must notify customers who signed such contracts. Shore to Please was also ordered to dismiss a private lawsuit “in which the company alleged that a renter violated its non-disparagement agreement,” the FTC said. Attorneys for the companies didn’t comment Friday.