NTCA Raises Concerns Over Employee-Provided Data Requirements From USAC
Rural telecom providers are raising privacy concerns about the Universal Service Administrative Company, NTCA told the FCC, according to a document posted Wednesday to docket 17-287. USAC wants to compel providers' employees to share personally identifiable information (PII) if they…
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interact with a Lifeline representative accountability database. Recently USAC said it will require date of birth, last four digits of a Social Security number, home address and email address from employees who perform Lifeline accountability verification efforts on behalf of their companies. NTCA is concerned USAC hasn't given telecom providers assurances about what measures it's taking to secure the PII. NTCA supports FCC efforts to curb fraud and abuse, but it believes those concerns should be addressed to independent sales agents and contractors rather than employees of service providers, the group said. ITTA raised similar concerns earlier this month (see 1906140022).