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California Public Advocates Seek Reliable Communications in Emergencies

The California Public Utilities Commission should ensure working communications during emergencies, the CPUC Public Advocates Office (PAO) said in a Tuesday motion in docket R.18-03-011. The commission should require communications providers to ensure that calls and data are transmitted without…

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delay in emergencies, install backup generators or battery power at wireless facilities in areas with high fire risk, develop plans for alternative methods to support 911 centers, and enhance their emergency alert and warning systems, the office said. “Californians deserve access to reliable telephone services, especially during emergency situations,” said PAO Director Elizabeth Echols. “Given the danger posed by wildfires and other natural disasters in California, now is the time to establish essential public safety and consumer protection standards to ensure that communication systems are available and reliable in emergency situations.” The office participated Monday at a CPUC communications forum (see 1905200052).