FCC Gets Suggestions for Curbing Spoofed Robocalls
More team-ups with other federal agencies going after robocallers and requiring phone companies to implement caller ID authentication tech were among suggestions on the FCC rulemaking on curbing spoofed robocalls. The NPRM was adopted in February (see 1902140039). Beyond requiring…
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implementation of caller ID authentication technology, set guidelines for its implementation and ensure consumers are represented on the Signature-based Handling of Asserted Information Using toKENs/Secure Telephony Identity Revisited (Shaken/Stir) governance board, said Consumer Reports, the National Consumer Law Center and Consumer Federation of America in docket 18-335, which got comments through Thursday. They said spoofed calls need to be blocked or diverted, not just identified, and Shaken/Stir as conceptualized now wouldn't address situations where robocallers buy phone numbers and use those to mask identity. They said the FCC should consider requiring phone companies vet subscribers, monitoring for numbers making inordinate amounts of calls. CTIA said the FCC and other agencies such as the FTC and DOJ, plus states attorneys general and international counterparts, ought to "take even more steps to deter bad actors." It suggested the FCC define the scope of its expanded anti-spoofing rules to include short message service and multimedia message service text messages. The FCC needs to be sure it's "hewing closely" to the updates Congress made to caller ID issues in Ray Baum's Act and not expand the scope of those rules past congressional intent or change the established regulatory framework in other areas, Twilio said. It said the FCC should be careful applying spoofing rules to messages sent using common short code, and not include rich communications services in the definition of text message. Comcast suggested the FCC clarify that a provider originating an IP call has to transmit the calling party name alongside the calling party number. It also recapped meeting with an aide to Commissioner Geoffrey Starks, saying the order creating a comprehensive number database, while not specifically a fraudulent spoofing issue, also will help cut volume of unwanted calls.