FCC Grants ClearCaptions HAC Volume Control Reset Waiver, With Conditions
The FCC gave ClearCaptions relief on hearing aid compatibility volume control reset duties. Wireline phones "are permitted to provide amplification to a level greater than the maximum specified in the applicable rule, but must automatically reset to a lower volume…
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after the telephones are hung up," said a Consumer and Governmental Affairs Bureau order Tuesday in docket 18-307. CGB said ClearCaptions sought "waiver of the volume control reset provisions for its ClearCaptions Blue telephone devices ... that 'include a volume control override switch so that persons with hearing disabilities can use the telephone without having to turn the volume back up each time.'” The bureau granted waiver subject to certain conditions. The company didn't comment.