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Security Dealers Using Smart Home Features to Drive System Sales, Says Parks

Three-fourths of home security installations last year included smart control features, said a Parks Associates report, and nine in 10 security dealers now offer at least basic interactive services with their systems. Some 36 percent reported selling security systems sales…

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with a networked camera, and 16 percent said they sold smart thermostats, said Parks. Security dealers continue to explore innovations to increase security system adoption, said Parks analyst Dina Abdelrazik. Just 5 percent of dealers currently report including smart speakers with security system sales, but Parks expects that number to rise with availability of voice-control features from security manufacturers. ADT and Moni/Brinks have enabled Alexa skills and certain security functions to be accessible through voice assistants, for example, Abdelrazik said.