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Verizon Seeks New FCC Streamlining of Discontinuance Process for Legacy Voice Services

Verizon urged more FCC streamlining of the process for discontinuing legacy voice services under Communications Act Section 214 as consumers switch to wireless and VoIP services. "A majority of consumers have already migrated to communications options other than traditional plain…

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old telephone service," said a filing on a meeting with Wireline Bureau staffers posted Friday in docket 17-84. Preliminary Centers for Disease Control data for the first half of 2017 shows 52.5 percent of U.S. households no longer have any wireline phone service, and another 15.1 percent are "wireless mostly." Most remaining wireline customers have shifted away from legacy services, Verizon said, citing FCC Form 477 data as reflecting that about 61 percent of residential wireline retail voice phone service connections use interconnected VoIP: "It makes little sense to retain antiquated, burdensome discontinuance rules that make it difficult for providers to transition to the modern voice offerings that most consumers have embraced."